100% uniform lighting
No hot spots or visible dark areas! From the smallest letter to the largest, we guarantee perfectly uniform light.
Our guarantees & FAQ
We guarantee outstanding service for all your projects!
EXCLUSIVE BENEFITS
More than a product, at Kalisign we deliver an excellent service.
21-day delivery time
Delivery takes 21 days from validation of production drawings to reception of your sign.
Guarantee up to 5 years
Each sign comes with a 2-year guarantee against defects or visual alterations. A 5-year guarantee is available with the Sign-Kontrol® module.
A responsive team
We are committed to answering your requests as quickly as possible. We respond within 48 hours to requests for quotations.
Quality control
Quality must be absolute. We carefully check our signs throughout the manufacturing process.
Reliable transport logistics
We work in partnership with DHL, Fedex and UPS to deliver your signs. We deliver wherever you need us to.
Frequently asked questions
I'd like a quote, what do I send?
There are three things we need to know to be able to send you a quote:
- We need a vectorized file (PDF, EPS etc…)
- We need to know the exact dimensions of your sign.
- Describe the lighting effect you want for your sign (Front, returns or back lighting, etc.).
With these 3 elements, we promise to respond within 48 hours.
If you need any technical advice or information, please don’t hesitate to contact us. We’ll be happy to help.
How long will it take?
Once you’ve placed your order and approved the technical drawings (wiring diagram and mounting template), it will take 21 days for your sign to be delivered.
Are your products suitable for outdoor use?
Our Lika, Kali, K-Lit and K-NL signs are equipped for outdoor use. What’s more, all our Meanwell® brand transformers meet the IP65 standard and can therefore be used outdoors.
What are your guarantees?
You benefit from a 2-year basic guarantee, including 1 year of on-site repairs. If your sign develops problems during the first 2 years, we’ll exchange it free of charge*.
Option to opt for a guarantee of up to 5 years (or 10,000 running hours) with the Sign-Kontrol® module.
*See our terms and conditions below.
What's included in your quote?
All our quotations include the price of the signs and the cost of transport (from our factory to the address you require).
An ON/OFF diagram (mock-up) of your sign will be sent with each quotation.
